Wigs.com Returns: Everything You Need to Know

What is wigs.com returns?

Wigs.com returns is a comprehensive policy that allows customers to return their wigs within 30 days of purchase for a full refund or exchange. This policy applies to all wigs, hairpieces, and accessories purchased from our website or retail stores.

Benefits of wigs.com returns:

Peace of mind: Knowing that you can return your wig if you're not satisfied gives you peace of mind when making your purchase.

Risk-free shopping: You can try on different wigs without the risk of losing money if you don't find the perfect one.

Excellent customer service: Our dedicated customer service team is here to assist you with any questions or concerns you may have about our return policy.

How to return a wig:

To return a wig, simply follow these steps:

Contact our customer service team within 30 days of purchase to request a return authorization.

Pack the wig in its original packaging, along with all tags and accessories.

Ship the wig back to the address provided by our customer service team.

Important notes:

Wigs that have been worn, altered, or damaged cannot be returned.

Custom-made wigs are not eligible for returns.

Shipping costs for returns are the responsibility of the customer.

Tables:

Table 1: Key Benefits of wigs.com returns

Feature	Benefit
30-day return period	Peace of mind and risk-free shopping
Full refund or exchange	Flexible options to suit your needs
Excellent customer service	Assistance with any questions or concerns

Table 2: Common Mistakes to Avoid

Mistake	How to avoid
Not contacting customer service before returning	Always request a return authorization first
Modifying the wig	Wigs that have been altered cannot be returned
Not using the original packaging	Protect your wig by using the original packaging

Success Stories:

"I was hesitant to buy a wig online, but the wigs.com returns policy gave me the confidence to try it. I ended up loving the wig and I'm so glad I decided to keep it." - Sarah, a satisfied customer

"I had a terrible experience with another wig company, but wigs.com was amazing. They made the return process so easy and I got my money back without any hassle." - John, a repeat customer

"I've been buying wigs from wigs.com for years and I've never had to return one. But it's comforting to know that I could if I needed to." - Mary, a loyal customer

FAQs:

Q: How long do I have to return a wig?

A: You have 30 days from the date of purchase to return a wig.

Q: Can I return a custom-made wig?

A: No, custom-made wigs are not eligible for returns.

Q: Who pays for the shipping costs for returns?

A: The shipping costs for returns are the responsibility of the customer.

Wigs.com Returns: Everything You Need to Know